Refund & Cancellation Policy
Effective Date: November 6, 2026
Thank you for choosing Stash It Storage in Okmulgee, Oklahoma. We appreciate your business and strive to provide convenient and reliable storage solutions.
1. No Refunds Once Monthly Rental Begins
Stash It Storage maintains a strict no-refund policy once a monthly rental period begins.
Once the rental period has started, all rental payments are nonrefundable.
Refunds will not be provided for:
- Unused rental time.
- Early move-outs.
- Failure to use the storage unit.
- Change of mind after the rental period begins.
- Partial months or unused portions of a monthly rental.
- Vacating a unit before the end of a paid rental period.
Any adjustments required by applicable law will be honored.
2. Security Deposits
Stash It Storage does not require a security deposit for storage rentals.
3. Rental Cancellations
Customers may cancel their storage rental by contacting Stash It Storage directly.
Customers should notify the facility as soon as possible when they decide to move out.
Cancellation requests do not automatically terminate payment obligations. Customers must complete all required move-out procedures.
4. Move-Out Requirements
Before vacating a storage unit, customers must:
- Remove all personal belongings.
- Remove their personal lock.
- Leave the unit empty and reasonably clean.
- Notify Stash It Storage that the unit has been vacated.
- Pay any outstanding balances or applicable charges.
Customers remain responsible for their rental obligations until the rental is properly terminated under their rental agreement.
5. Monthly Rental Payments
Monthly rental payments are due according to the schedule established in the rental agreement.
Customers are responsible for making payments on time, whether or not they access or use their storage unit during the rental period.
6. Automatic Monthly Payments
Stash It Storage offers automatic monthly payments for customer convenience.
Customers who enroll authorize recurring charges to their selected payment method according to their payment authorization.
Customers are responsible for maintaining valid payment information and sufficient funds.
Customers wishing to discontinue automatic payments should contact the facility.
Canceling automatic payments does not automatically cancel the storage rental or eliminate outstanding balances.
7. Late Payments and Delinquent Accounts
Late payments may result in applicable late fees, restricted access, and other remedies permitted under the rental agreement and Oklahoma law.
Stash It Storage reserves all rights available under the Oklahoma Self-Service Storage Facility Lien Act.
If an account becomes delinquent, the facility may exercise its legal rights regarding stored property in accordance with applicable Oklahoma law.
8. Insurance and Stored Property
Stash It Storage offers optional insurance or protection coverage through the facility.
Customers who elect coverage are subject to the applicable provider’s terms, conditions, exclusions, and coverage limits.
Insurance or protection coverage does not change the no-refund policy for monthly rental payments.
Customers should review their coverage documents for information regarding claims and benefits.
9. Billing Errors and Duplicate Payments
Although rental payments are nonrefundable once the monthly rental period begins, customers who believe they have experienced a duplicate payment or billing error should contact management promptly.
Verified billing errors will be reviewed and corrected as appropriate and as required by applicable law.
10. Policy Changes
Stash It Storage reserves the right to update this Refund & Cancellation Policy when necessary.
Any changes will be posted on our website with an updated effective date.
11. Contact Information
For questions regarding payments, cancellations, or move-out procedures, please contact:
Stash It Storage
Okmulgee, Oklahoma 74447
Phone: (918) 758-0800
Email: stashitstorage3000@gmail.com
Thank you for choosing Stash It Storage!